Privacy

It is a crazy world out there, and we are dedicated to providing you with wines that make you go WOW! As well as with world-class customer service. Part of achieving this goal involves working with information that helps us understand what you're most interested in.

  • Information You Provide Us

    In several areas, we ask you to provide information by filling out and submitting an online form. Following is a list of the information we request, arranged by site location, and details on how we use this information.

    Checkout - We ask for your name, address and contact information so we can send you your order, and so we can contact you if we have a question about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment.

    When you make a purchase your credit card will be processed by Mollydooker. Please check your credit card statement to verify that the charges have been properly processed. We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order. We do not share or sell email addresses.

  • Website Security

    Our website is protected by a 128 bit Secure Socket Layer (SSL) and your credit card transaction is processed via the secure ANZ eGate payment gateway which provides real time authorisation and verification with your credit card provider.

  • My Account

    When you create an account, we ask for your name, address, phone number, email address, and a user name and password. We use this information to fulfill your orders and to enable time-saving features like express checkout, wish lists, and saved baskets. We do not share or sell this information.

  • Newsletter

    We ask you to provide a name, email address and profile information. We use this information only to fulfill your request and, in the case of profile information, to help make sure we're sending you the type of email updates and catalogs you want to receive. We do not share or sell email addresses.

  • Gift Cards and Gift Messages

    These options allow you to send a personal greeting with your gift order. We make no use of the information contained in these greetings except to complete your order as you have requested.

  • Information We Don't Collect

    When you visit and browse our site, we do not collect your name, email address or any other personal information unless you provide it to us.

  • How we use email

    After you place an order on our site, you will receive an email confirmation and, in most cases, an email with package tracking information.

    We send our Newsletter, our email update on sales, products and wine information, to subscribers only. Unsubscribe instructions are included in each edition of the email. We do not sell or share email addresses with other companies. We do use email as a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments. We read every email we receive.

  • Links to other Sites

    Occasionally we provide links to other sites we think you will enjoy. These sites operate independently of us and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

  • About Information We Share With Others

    We do not, under any circumstances, share or sell your information to anyone.

  • Information We Do Not Share With Others

    We will not share, sell or trade email addresses, information collected as part of a survey, or specific details about you or your household unless we ask for your express permission first.

    For both privacy and security purposes, all transactional information communicated between customers and our Web site is transmitted in an encrypted format, and all credit card information is deleted from our servers immediately after card authorisation.

  • To Remove Your Name From Our Mailing List

    Email us at helpinghand@mollydookerwines.com.au. Or reply to any email from this address with "unsubscribe" in the subject line.

  • Updates To Our Information Practices

    We're always looking for ways to improve our site's features and services and to improve the way we communicate our information practices. As a result, this statement is updated from time to time. We encourage you to periodically review this page for the latest information on our privacy practices. We will never change our policies with regard to releasing information to third parties without first notifying all customers and providing them with the opportunity to "opt-in" for correspondence from other companies.

Please contact us with any questions, comments or assistance with any privacy-related issues, we invite you to email us at helpinghand@mollydookerwines.com.au. Or call: +61 (0)8 8323 6500, we're always happy to help.